1. General
Henkel Ltd, hereinafter referred to as Henkel, respects the privacy of each person who visits our website. Now we would like to inform you of the type of data collected by Henkel and how this data is used. You will also learn how you can exercise your data subjects’ rights.
Any changes to this Data Protection Statement will be published on this page. This enables you to inform yourself at any time about the data we are collecting and how we use it.
This Data Protection Statement does not apply to websites accessible via hyperlinks on Henkel websites.
2. Collection, use and processing of personal data
Name of the responsible entity: Henkel Ltd
Address of the responsible entity: Wood Lane End, Hemel Hempstead, Herts HP2 4RQ
Henkel uses personal data primarily to provide this website to the users and to ensure the proper functioning and security of this site. Any further processing of the data only occurs based on other statutory duties or permissions or if the respective user has consented towards Henkel. Henkel stores and processes data specifically for the following purposes:
When users visit the website, Henkel automatically collects and stores certain data. This includes: the IP address or device ID allocated to the respective end-device which we need for transmitting requested content (e.g. especially content, text and images as well as data files provided for downloading, etc.), the activity of users in the context of the website, the type of respective end-device, the type of browser used as well as the date and time of use.
Henkel stores this information for a maximum of 7 days for the purpose of recognizing and pursuing misuse.
Henkel also uses this information for improvements to the service’s presentation, features and functionalities as well as general administration tasks.
Aside from this, Henkel deletes or anonymizes the data on use, including the IP addresses, without undue delay as soon as they are no longer needed for the above-mentioned purposes.
The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the provision of the website; or (2) Henkel has an overriding legitimate interest in ensuring and enhancing the functionality and error-free operation of the website and that it is tailored to the users’ needs.
Recipients of the collected data may include members of the responsible internal departments, other affiliated companies of Henkel, external service providers (e.g. for hosting and content management, marketing agencies, other third party providers if this is necessary for the services they provide), authorities in the exercise of their respective duties and powers, for example, in the event of an official request on their part, or if this is necessary to establish, exercise or defend Henkel's rights, and current or future acquirers of Henkel companies in the event of a business transaction, such as a sale, merger or acquisition.
3. Further Personal Data Processing
a) Contact form
You may have provided your contact data via our contact form. We will use your data for the purpose of replying to your request.
The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for processing your request.
If you have not given consent to a longer storage duration e.g. in the course of our customer relationship management we will store the data no longer than needed in order to fulfil the aforementioned purpose or as long as required in case any statutory retention obligation applies.
b) Competitions
You may have provided your contact data and your address while participating in a competition which we offer from time to time on our website. We will use your data for the purpose of conducting the competition.
We will not forward your data to any third party unless for the distribution of prizes or for conducting the competition.
The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for conducting the competition.
If you have not given consent to a longer storage duration e.g. in the course of our customer relationship management we will store the data no longer than needed in order to fulfil the aforementioned purpose or as long as required in case any statutory retention obligation applies.
c) Webinar
You may have provided your contact data, e.g. your email address while participating in webinars. We will use your data for the purpose of providing the webinar.
We will not forward your data to any third party unless for the purpose of conducting the webinar.
The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary to deliver the webinar to you.
If you have not given consent to a longer storage duration e.g. in the course of our customer relationship management we will store the data no longer than needed in order to fulfil the aforementioned purpose or as long as required in case any statutory retention obligation applies.
d) Surveys
You may have provided your contact data, e.g. your email address while participating in a survey. We will use your data for the purpose of conducting the survey.
We will not forward your data to any third party unless it is for the purpose of conducting the survey.
The processing and use of your data is based on statutory provisions which justify those operations on the grounds that the processing is necessary for conducting the survey.
If you have not given consent to a longer storage duration e.g. in the course of our customer relationship management we will store the data no longer than needed in order to fulfil the aforementioned purpose or as long as required in case any statutory retention obligation applies.
4. Consent / Withdrawal of Consent
a) Customer Relationship Management/ Online Platforms
You may have given consent that Henkel processes
- your contact data which you may have provided to Henkel,
- the content and circumstances of your electronic communication with Henkel such as contact forms or e-mail,
- your usage of Henkel websites,
- data on your participation in Henkel’s online trainings,
- activities on Henkel’s Social Media sites (in Blogs, Facebook Fanpages etc.),
- your user profile and its respective information, provided by you upon registering for Henkel services (such as Schwarzkopf Professional Services etc.),
- your usage of Henkel Apps (such as House of Color App, etc.),
- your usage of Henkel Newsletters and E-Mail advertising,
- your usage of smart devices (such as the SalonLab Smart Analyzer),
- your reviews published on external websites and platforms, made available to Henkel accounts,
- your usage of Henkel Online Shops including your purchase history,
- your payment details,
- your engagement with Henkel online advertisements
in the framework of Henkel’s customer relationship management/online platforms for the purpose of
- advertising (by post, in browser, in-app and as specified below if you provide an additional consent),
- rendering technical advice such as usage of products or technologies,
- market research,
- providing online services such as eLearning, webinars,
- communication in relation to events,
- conducting surveys,
- personalisation of online services such as log in areas of websites, online shops and proposing personalised sales offers to you.
To achieve the selected purpose Henkel may
- combine the above listed data with other data Henkel may have legally collected about you for instance from raffles or other website activities, and
- analyse the data to determine relevant advertising measures.
During this analysis Henkel applies an automated methodology that helps to tailor services and offerings to individual customer profiles. Contacts are categorized according to their online and off-line activities. Based on the category they are assigned to and on their location, the contacts are assigned to salespersons and receive different information on our products and services as well as advertising material.
We will store the data only as long as the consent is valid or as long as required in case of any statutory retention obligations.
You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or by changing the settings in your account. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
b) Electronic Mail Advertising
You may further have declared your consent that Henkel may contact you regarding offers, products, and services from Henkel’s Beauty Care range via electronic mail (e-mail, SMS, mms, instant message) and/or telephone.
If you subscribed to our Schwarzkopf Professional Newsletter and e-mail advertising, we will personalise the content of the newsletter by analysing the following personal data, in order to provide you with the information most relevant to you:
- From Henkel websites:
- Usage data (frequency, time, interests, interaction with contact forms, campaigns and raffles, visits to specific subdomains); Your user profile and its respective information (such as profile picture, log in information), provided by you upon registering for Henkel services (such as Schwarzkopf Professional Services etc.);
- Interests provided by you on our learning platform (e.g. hairstyles, celebrities, seminars, products, learning history – courses which have been started, finished, professional skills)
- Tracking Data from cookies, pixels, fingerprints, web SDKs and similar technologies;
- From SKP Online Shops:
- Purchases (e.g., historical transaction data, eShop-transactions);
- Interests provided by the you (e.g. hairstyles, celebrities, seminars, products);
- Tracking Data from cookies, pixels, fingerprints and similar technologies;
- Payment Details (e.g., credit card number, expiration date, transaction history/payment declines, credit card type).
- From Schwarzkopf Professional Apps:
- Training (e.g. sessions booked, completed);
- Mobile Device information (Device ID, battery, operating system, device type);
- Tracking information;
- Log In information.
- From interaction with you (e.g. via customer service):
- General (e.g. Name, date of identification, registration);
- Contact (e.g. email, phone number, postal address);
- Relationship (e.g. customer status, contact with customer centre);
- Product evaluations.
- From the SalonLab Analyzer:
- Log In information;
- Date and time of use;
- Data captured regarding hair structure and a value indicating the hair colour applied.
- From External Review Platforms:
- Reviews you have issued and made available to Schwarzkopf Professional and or Henkel accounts
- From Social Media Platforms:
- Online Reputation (e.g. social media followership, social media engagement, comments, ratings & reviews)
- Your engagement with online advertisements for Schwarzkopf Professional and other Henkel products (e.g. ad impressions and clicks)
We will use your data as set forth above under section 4.a) of this Data Protection Statement to provide you with the respective advertising measures.
You may withdraw your consent with effect for the future at any time, for example by clicking the respective hyperlink provided either in the confirmation e-mail or by changing the settings in your account. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
5. Cookies, Pixels, Fingerprints and similar technologies
This website uses cookies and similar technologies. Cookies are small units of data temporarily stored on the hard disk of your device by your browser that are necessary for using our website. A cookie often includes a unique identifier, which is a randomly generated number and stored on your device. Some expire at the end of your website session; others remain on your device for longer. Technically necessary cookies will be used automatically. Other cookies (or similar technologies) will only be applied based on your prior consent.
There are different types of cookies. First-party cookies are those placed by the website visited and can only be read by that website. Third-party cookies are those placed by other organizations that we use for various services. For example, we use external analytics service providers that place cookies on our behalf to tell us what is liked or not liked on our website. In addition, the website you visit may contain embedded content from, for example, YouTube, which in turn may set their own cookies.
A pixel is usually no more than 1-pixel x 1-pixel transparent image, that is placed on the website to collect data such as IP address, type of browser, time of access, or previously set cookies for the purpose of content personalization or making browsing more efficient and easier. They are often used in combination with cookies as pixels are generating and managing cookies.
Provided you have consented, the website will collect data regarding a device’s operating system, browser, language, installed fonts, IP address, plugins and further information. In doing so, a device can be re-identified for user-relevant marketing purposes.
You can find more information on the Cookies and other technologies used by our website and their purposes on our website under “Cookies” and “Cookie settings”. There, you can also withdraw your consent at any time with effect for the future by disabling the respective cookie setting.
Your preference is set for the named domain, per browser and device. Therefore, if you visit our website at home and work or with different browsers, and wish to withdraw your consent, you need to refuse data storage on every device or browser used.
Adobe Customer Data Platform
Our customer data platform aims to provide an overall customer data view across all our digital touchpoints, taking into consideration several data sources (including the ones below). For this purpose, the customer data platform collects and processes data being pulled in via various API calls. In line with the user's consent, further analysis, segmentation as well as personalisation takes place in order provide a seamless user experience across all professional touchpoints.
a) Adobe Captivate Prime
Provided you have consented, this website uses Adobe Captivate Prime, a learning management system provided by Adobe Systems Software Ireland Limited (4-6 Riverwalk, City West Business Campus, Saggart, Dublin 24, Ireland) (“Adobe”). For this purpose, cookies are installed on your device to provide a seamless login and content consumption experience. The respective two cookies, namely APRIMEID & primec, enable a user to be remembered on a particular device as well as resume any training sessions from the point where they were left off and other experiential benefits. Captivate Prime requires these two cookies to authorize and authenticate every API call to ensure appropriate data access and a seamless learning experience
You find more information about privacy in Adobe services here: https://www.adobe.com/privacy/policy.html
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, however, you are uncomfortable with the use of Adobe Captive Prime cookies, you can follow this link (https://www.adobe.com/privacy/opt-out.html) and deactivate the Adobe Captive Prime collection and use of data (cookies and IP address).
b) Google Ads
Provided you have consented, this website uses "Google Ads", a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), for the purposes of evaluating the effectiveness of advertising measures and to address you again. When you visit our website, “Google Ads” installs a cookie on your device. With that cookie, Google processes the information generated by your device about the use of our website, interactions with our website and advertising measures as well as your IP address, browser information, your previously visited websites and the date and time of access for the purposes of analysing and visualising the reach measurement of our advertisements and to display personalised advertisements. For this purpose, it can also be determined whether different end devices belong to you or your household. With “Remarketing”, users of our website can be re-identified and recognised on other websites within the Google advertising network (e.g. in Google Search or on YouTube) and advertisements tailored to their interests can be displayed to them.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel website you agree to the use of the above-mentioned data and the previously described processing by Google.
You find more information about privacy in Google services here: http://www.google.de/intl/en/policies/privacy
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you do not wish to receive personalised advertising, you can find information on how to individually adjust your advertising settings with Google under this link (https://support.google.com/ads/answer/2662922?hl=en). You can also install an opt-out plug-in (https://support.google.com/ads/answer/7395996).
c) Google Analytics
Provided you have consented, this website uses Google Analytics, a web analytics service provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) and Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) (“Google”). For this purpose, a cookie is installed on your device. This cookie will collect data such as browser and device information, your IP address, visited websites, and date and time of server request for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. The cookie also collects information about the interactions that users had with ads (clicking a text ad or viewing a video ad).
Google Analytics is being implemented using the “Google Tag Manager”, a tag management system (TMS) that allows you to update measurement codes and related code fragments, collectively known as ‘tags’, quickly and easily on your website or mobile app.
Henkel will use the data collected to optimise campaigns, retarget and personalise ads. For this purpose, the cookies stored on your device by Google allow you to be retargeted on the one hand (e.g. within the scope of “Google Ads”) on Google's websites and on the other hand (e.g. within the scope of “Google Marketing Platform” and “Campaign Manager 360”) on our websites and – depending on your interests – when you visit websites of other partners. For this purpose, your browser is identified during advertising delivery and assigned to a target group. This information is used to display relevant and interesting ads to you.
Google (as a controller) may use your data for any of its own purposes, such as profiling and linking your data to other data collected about you (e.g. through your Google Account).
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
We have activated the IP anonymization; this means Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the US.
By allowing cookies on the Henkel website you agree to the use of the above-mentioned data and the previously described processing by Google.
You find more information about privacy in Google services here: http://www.google.de/intl/en/policies/privacy
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Google Analytics cookies, you can follow this link (https://tools.google.com/dlpage/gaoptout?hl=en) and download and install a browser-plugin to deactivate the Google Analytics collection and use of data (cookies and IP address).
d) Google Optimize 360
Provided you have consented, we use the "Google Optimize 360" tool from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043) on our website. Google Optimize 360 analyses the use of different variants of our website and helps us to improve the user experience according to the behaviour of our users on the website. Google Optimize 360 is a tool integrated into Google Analytics, so the aforementioned statements about Google Analytics also apply in this respect.
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings" or installing an opt-out plugin for Google Analytics (see above).
e) Google Analytics for Firebase
Provided you have consented, our mobile apps use Google Analytics for Firebase, provided by Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) to evaluate user interactions within the respective app. This may include app updates, uninstalls as well as the use frequency. Collected information may vary by device as well as environment. Overall, this service helps to provide analytics and attribution.
For this purpose, a user-resettable identifier provided by the mobile device’s operating system is used namely advertising IDs “AdID” for Android and “IDFA” for Apple. Those aim to track activities for advertising as well as serving and targeting purposes.
You find more information about privacy in Google Analytics’ Firebase services here: Firebase https://firebase.google.com/support/privacy
Firebase Crashlytics is further used to identify crashes within a project, sending alarm emails to project members as well as supporting customers in debugging such errors. Crashlytics is a tool integrated into Google Analytics for Firebase, so the aforementioned statements about Google Analytics for Firebase also apply in this respect.
Objection to data collection:
You can withdraw your consent at any time with effect for the future by opting out under the app’s "Privacy settings". Personalised advertising can be adapted within the app store’s account settings for Android and iOS respectively.
f) Mapp Digital c/o Webtrekk GmbH
Provided you have consented, our mobile apps collect and store data for marketing and optimization purposes by using a technology of Webtrekk. This data is stored in and further processed on basis of anonymous or pseudonymous user profiles (depending on the respective technology and service engaged). These user profiles are stored in Cookies or other similar technologies as set out above. In addition to the data collected when accessing the app (as set forth above) this may also include information pertaining to the app you are using to visit us, the app that you visit while you are with us and, if applicable, any search terms you have been using to find our app.
Without the explicit consent from our users, the data collected with the Webtrekk technologies is not used to identify a visitor personally and is not combined with any other personal data about the respective user.
As far as this data must be considered personal data, the processing is based on statutory provisions which justify this on the ground that (1) Henkel has a legitimate interest that the app is tailored to the user’s needs; or (2) the data is used in pseudonymous form for the purpose of marketing and optimization purposes and the user has not objected to this use.
Please find further information about the web tracking in the Data Protection policy of our provider: https://www.webtrekk.com/privacy-notice.html.
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings" or follow this link: https://mapp.com/opt-out-mapp/ to install the opt-out cookie for Mapps).
g) Dynatrace Real User Monitoring
We use Dynatrace to gain insights into the performance of our web application and to understand how our users navigate through it. Dynatrace captures data like W3C timings, button clicks, link clicks, JavaScript errors, browser types, and geographic regions. This data helps us to continuously improve the performance of our offering and to identify and fix functional problems. For this to work correctly and effectively, Dynatrace requires use of a set of cookies. We have activated the IP anonymization, this means Dynatrace will truncate/anonymize the last octet of the IP address. You can enable your browser's built-in do-not-track feature to ensure that no personal data is captured. Dynatrace Cookies We use Dynatrace RUM to gain insights into the performance of our web application and to understand how our users are navigating through it. Dynatrace captures data like W3C timings, clicked buttons and links, JavaScript errors, browser types and geographical regions. This helps us to continuously improve the performance of our offering and to identify and fix functional problems. The following cookies are set by Dynatrace:
- dtCookie – this cookie tracks a visit across multiple requests
- dtLatC – this cookie measures server latency for performance monitoring
- dtPC – this cookie is required to identify proper endpoints for beacon transmission; includes session ID for correlation.
- dtSa – this cookie provides intermediate store for page-spanning actions
- rxVisitor – this cookie contains the visitor ID to correlate sessions
- rxvt – this cookie contains session timeout timestamps
Please find further information about the web tracking in the Data Protection policy of our provider: https://www.dynatrace.com/company/trust-center/policies/
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings" or anonymize personal data or you can enable your browser's built-in do-not-track feature to ensure that no personal data is captured.
For further information please follow this link:
Custom privacy policy for Dynatrace Real User Monitoring | Dynatrace Documentation
h) Squarelovin
This website offers the function to display content provided by social media users after their consent. The content you see within the tool is based on functional cookies (e.g. language, last stream loaded and last stream viewed) and is for your convenience. Furthermore, we use the data for analysis and statistics purposes. More information can be found here: https://squarelovin.com/privacy
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Squarelovin cookies, you can send an email to: privacy@squarelovin.com to deactivate them respectively.
i) Google Campaign Manager 360 (formerly DoubleClick)
Provided you have consented, with Google Campaign Manager 360 we use a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, to display relevant ads to you. For this purpose, Google installs a cookie on your device by using your IP address. In addition to IP address, browser and device information, visited websites and time of access, this cookie also collects information about the advertising shown in your browser and which advertisements you click. This allows Google and its partner sites to display interest-related ads based on the previous visits of Henkel-pages or other websites. The Campaign Manager cookies utilize a pseudonymous identification number assigned to your browser to check the on-screen and appealing ads. For this purpose, your browser is identified when ads are served, and assigned to a target group. The cookies stored on your device by Google thus allow you to be retargeted on the one hand (e.g. within the scope of “Google Ads”) on Google's websites and on the other hand (e.g. within the scope of “Google Campaign Manager 360”) on our websites and – depending on your interests – when you visit websites of other partners.
This information will also be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may use your data for any of its own purposes, such as profiling and linking your data to other data collected about you (e.g. through your Google Account).
The information generated by the cookie about your use of the website will be transferred to a Google server in the US and stored there. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel website you agree to the use of the above-mentioned data and the previously described processing by Google.
You find more information about privacy in Google services here: http://www.google.de/intl/en/policies/privacy
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". If you agree to the use of cookies in general, but however, you are uncomfortable with the use of Google Campaign cookies, you can follow this link (https://adssettings.google.com/authenticated?hl=en) to deactivate the Campaign Manager service by Google.
j) Facebook Pixel
Provided you have consented, we use the Facebook Pixel provided by Facebook Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland) and Facebook, Inc. (1601 Willow Road, Menlo Park, California 94025 USA) (“Facebook”). This tool allows us to analyse and personalize our ads based on your usage of our website in order to provide ads specifically tailored for you. To this end the pixel collects your IP address, browser information, the visits and actions you take on our websites, “Facebook-ID” and date and time of the server request. See section 1 a. of the Facebook Business Tools Terms (https://www.facebook.com/legal/technology_terms), for further information about the data you share with us via Business Tools such as the Pixel.
The data collected is used to optimize campaigns and create custom audiences, which are groups of Facebook users based on that data collected, to target ad campaigns on Facebook (Facebook Ads). For this purpose, it can also be determined whether different end devices belong to you or your household.
Facebook may use your data for any of its own purposes, such as profiling and linking your data to other data collected about you (such as through your Facebook account). If you are registered with a Facebook service, Facebook can assign the collected information to your account. Even if you are not registered with Facebook or you have not logged in, it may find out and process your IP address and other identifying features.
Facebook processes the data partly also in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel website you agree to the use of the above-mentioned data and the previously described processing by Facebook.
Further information on data protection and the storage period on Facebook can be found at: https://www.facebook.com/privacy/explanation and https://www.facebook.com/policies/cookies/.
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". You can adjust your ad preferences by changing your browser settings or your Facebook settings if you do not want to receive interest-based ads on Facebook (https://www.facebook.com/help/568137493302217).
k) Pinterest Pixel
Provided you have consented, the website uses the conversion tracking technology of the social network Pinterest (Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland) in order to display relevant advertisements and offers on Pinterest to visitors to this website who have already taken an interest in our website and content/offers or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) and are Pinterest members. For this purpose, a so-called conversion tracking pixel from Pinterest is integrated on our websites. The pixel generates a cookie that stores your IP address, browser and device information, the visits and actions you perform on our websites, as well as the date and time of the server request. You can find more information under "Exhibit A: Pinterest Data Sharing Addendum" (https://business.pinterest.com/pinterest-advertising-services-agreement/).
With the Pinterest cookie, Pinterest can determine the visitors to our website as a target group for the display of advertisements (so-called "Pinterest ads"). If, for example, you have shown interest in our products on our website, you can be shown an ad for our products on Pinterest. With the Pinterest cookie, we can also track the effectiveness of the Pinterest ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Pinterest ad (so-called "conversion").
Pinterest may use your data for any of its own purposes, such as profiling and linking your data to other data collected about you (such as through your Pinterest account). If you are registered with Pinterest, Pinterest can assign the collected information to your account. Even if you are not registered with Pinterest or you have not logged in, it may find out and process your IP address and other identifying features.
Pinterest processes the data partly also in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel website you agree to the use of the above-mentioned data and the previously described processing by Pinterest.
Further information on data protection and the storage period on Pinterest can be found at: https://policy.pinterest.com/en/privacy-policy
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". You can adjust your ad preferences by changing your browser settings or your Pinterest settings if you do not want to receive interest-based ads on Pinterest (https://help.pinterest.com/en/article/personalized-ads-on-pinterest).
l) Social Media
Social Media content management services such as cookies and plug-ins of different social media networks are embedded in our web pages. The associated services are provided by the respective companies (“providers”) only after you have given your consent. Purpose of these services are to enable you to view and share our content with your friends and networks. These providers are:
- Facebook is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, and within the EU by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). For an overview of the Facebook plug-ins and their appearance, go to: https://developers.facebook.com/docs/plugins
- Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). For an overview of the Twitter buttons and their appearance, go to: https://developer.twitter.com/en/docs/twitter-for-websites
- YouTube is provided by Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA, and within the EU by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). For an overview of the YouTube plugins, go to: https://developers.google.com/youtube/documentation
- Instagram is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Instagram”). For an overview of the Instagram plug-ins and their appearance, go to: https://developers.facebook.com/docs/instagram
- LinkedIn is provided by LinkedIn Corporation, 1000 West Maude Avenue, Sunnyvale, California 94085, USA, and within the EU by LinkedIn Ireland Unlimited Company, Gardner House, Wilton Plaza, Wilton Place, Dublin 2, Ireland (“LinkedIn”). For an overview of the LinkedIn plug-ins and their appearance, go to: https://developer.linkedin.com/plugins#
- TikTok is provided and controlled by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (“TikTok”). For an overview of the TikTok plug-ins and their appearance, go to: https://developers.tiktok.com/?refer=tiktok_web
To increase the protection afforded to your data when you visit our web pages, these social media services are implemented as “2-click buttons.” This form of integration ensures that, when accessing a page from within our website containing such tools, you are not automatically connected to the providers’ servers. Only if you activate the social media services and thereby permit for data transmission, the browser will create a direct link to the providers’ servers. The content of the various tools is then transmitted by the provider concerned directly to your browser and then displayed on your screen.
The social media tool tells the provider about your previously visited websites, your IP address, browser information, and the date and time of the server request. On making use of any of the social media functions (e.g. clicking the “Share” button, leaving a comment), this information too will be transmitted by the browser directly to the provider for retention. Those providers may use your data for any of its own purposes, such as for analytics, marketing, profiling and linking your data to other data collected about you (such as through your user account with the respective provider) even if you are not logged in to your social media account.
The providers process the data partly also in the United States. Under European law, the US does not guarantee an adequate level of data protection. State authorities may have access to this data due to mass surveillance laws. Once your personal data has been disclosed, it will not enjoy the same level of protection and you may not be able to exercise your rights in relation to the data.
By allowing cookies on the Henkel website you agree to the use of the above-mentioned data and the previously described processing by the providers.
Further information on the collection and use of data by the providers and on the rights and possibilities available to you for protecting your privacy in these circumstances can be found in the providers’ data protection/privacy policies:
Data protection/privacy policy issued by Facebook: http://www.facebook.com/policy.php
Data protection/privacy policy issued by Twitter: https://twitter.com/en/privacy
Data protection/privacy policy issued by Google: https://policies.google.com/privacy
Data protection/privacy policy issued by Instagram: https://help.instagram.com/155833707900388/
Data protection/privacy policy issued by LinkedIn: https://www.linkedin.com/legal/privacy-policy
Data protection/privacy policy issued by Tiktok: https://www.tiktok.com/legal/privacy-policy
Objection to data collection:
You can withdraw your consent at any time with effect for the future by disabling cookies on our website under "Cookies" at "Cookie settings". You can also adjust your preferences by changing your browser settings or your social media platform settings.
6. Commerce Connector
Third-party tool integrations for ecommerce purposes include the integration of a buy now button, provided and controlled by Commerce Connector, (Commerce Connector GmbH, Deckerstraße 41, 70372 Stuttgart, Deutschland, Tel.: +49 (0)711 24 84 91 749, E-Mail: info@commerce-connector.com.) Detailed information on the functionality and data processing can be found under the following link: https://www.commerce-connector.com/web/privacy-policy/ .
7. Your Data Subject Rights / Data Protection Officer
At any time, you may assert the right to access your data. Additionally, provided that the respective requirements are met, you may assert the following rights:
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to lodge a complaint with the respectively competent data protection supervisory authority
- Right to data portability (as of May 25th 2018)
Right to object
In case of processing activities involving your personal data that are carried out on basis of a legitimate interest of Henkel, you have the right to object against such processing of your personal data at any time for reasons resulting from your specific situation. Henkel will stop that processing unless Henkel can prove important reasons for the processing which deserve protection which outweigh your interests, rights and freedoms or if the processing serves to assert, exercise or defend against legal claims.
Should you have given your consent to the processing of your personal data, you can withdraw it at any time with effect for the future.
In these cases, or if you have any other questions or concerns about your personal data, please send an email to our data protection officer at dataprivacy.ukirl@henkel.com.