All our platforms are interconnected to provide you with a seamless and cross-platform experience.
Access our website, ASK eAcademy and eShop with the same email address and password!
Be the first to purchase your favourite products or have access to exclusive education materials. Learn more about all the benefits.
ARE CONNECTED WITH ONE DATABASE AND SINGLE SIGN-ON
Use the same email address and password* on all platforms: eShop, eAcademy and website!
*For security and GDPR, you will need to register in each platform separately and accept terms of use.
Once consent is given, we can keep you up to date with our latest innovations, as well as exclusive and personalised offers!
In any device!
You can use the same credentials (email address and password), but separate registration and agreement to T&Cs is required across all platforms. You can gain access directly through the log-in page and forgotten passwords can be re-set with 'Forgot Password'.
Activate your account via email and use SMS log-in to verify your identity and protect your data.
The option to consent to receiving updates from us will appear when you first register. Once given, we can send you news on our latest innovations, as well as personalised and exclusive offers.
- You can register again as an existing professional customer with a different email address
- If you want to keep the same mobile numbers that are linked to the previous email address, you will need to delete your account first. Log into your eShop or eAcademy profile, go to 'My Account' and then 'Deactivate Account'
- Still unsure? Please click here for eShop or here for eAcademy, fill out the form and we will get back to you as soon as possible.
- Please click here for eShop or here for eAcademy, fill out the form and we will get back to you as soon as possible.
- OR contact your Sales Agent/Technical Advisor
I don't remember my password:
- Access the homepage and click "Forgot Your Password" below the login button. We will send you an email with instructions and a link to reset your password (expires in 72hrs)
I want to change my password:
- Log in, go to "My Account" and then select "Update Password"
Please click here for eShop or here for eAcademy, fill out the form and we will get back to you as soon as possible.
If the message "Wrong password or account not active" appears:
- We are verifying your account, you will receive an email once verification is complete and you can then access eShop!
You will receive all information regarding your booked seminars (booked in person or online) via email.
ASK eACADEMY
Explore our world-class Colour, Backbar, Styling and Visionary seminars; developed to enhance the skills you already have and help you do what you do, better.
Master any in-salon service by staying on-trend with the latest tips and tricks and essential product knowledge over on the ASK Education eAcademy.
Our Schwarzkopf Professional eShop provides you with a smart digital assistant, offering you personalized solutions that are available 24/7 to support your business.